Shop Policies

Payment Methods

We accept all major credit cards, manual bank transfer (New Zealand only), Afterpay, Laybuy & Zip. All options are available at checkout. If using ShopPay, be sure to click "alternative payment options" to find buy now pay later options.

Custom Orders

I am happy to take custom orders for sterling silver jewellery & macrame. All orders must be paid in advance before work begins. Typically pieces are completed within 3 - 5 business days depending on the current workload.


All orders are shipped Courier Post. Paid orders will ship no later than the next business day (Monday - Friday). 

Please note as of 28 July 2021 I have changed to flat rate shipping.


Customers within NZ- prices include gst

Customers outside of NZ- local customs and duty fees are the responsibility of the purchaser and are not included in the price of your purchase.


All purchases are final sale. I inspect every item prior to shipping and listing description will describe flaws (if any). Due to the nature of products many types of crystal will have natural fracture lines that will not be mentioned as they are part of the natural beauty. All items are carefully packed to ensure safe arrival to you.

Rings -Exchange Only

It is best to ensure you know the size for the finger you are shopping for. If you're local, you can arrange an appointment for consultation and fitting.

Outside of the Bay of Plenty, you can find your size by popping into a local jeweller and getting sized.  Another method is to measure the inside diameter of a ring that fits the finger you are shopping for or measuring around the finger snugly but not too tight with something with no give like a thin cable tie. You can refer to the size chart and instructions on my ring sizing page.

If you purchase a ring that doesn't fit, you are welcome to exchange for another - just get in touch as soon as possible. The ring must be in new, unworn condition to be considered for an exchange. Postage and return postage are the responsibility of the customer.

If for any other reason you are unsatisfied with your purchase, do get in touch. It is my goal to ensure you love the jewellery you receive from me. 

Sterling Silver Jewellery Care

Sterling silver can tarnish. Use a polishing cloth to keep it looking like new.


I am located in Kawerau, Bay of Plenty, New Zealand. Any enquiries can be emailed to and I will reply within 24 hours. Alternatively, you can text or phone 022 033 2191

You can find me on Facebook and Instagram as "Freespiritcreationsnz"